Adodo provide tailored solutions to all of our clients, this is vitally important when it comes to clients who have multiple sites. In all cases we consider the communication systems that are already in place, and what vision the business has for the future. We then provide cost effective recommendations on the latest technology available to mobilize our clients in delivering excellent service and response to their customers.
Linking systems across sites;
- Consolidates the call analysis for all sites into one manageable system.
- Allows FREE calls between sites. No longer pay thousands a year on calling mobiles or landlines for people in different sites.
- Improves business efficiency as well as communication to customers. This is because calls can be directed to the relevant person across the entire organisation, through the use of a single internal telephone directory.
- Organises your communications and streamlines the way calls are handled. You can have the main business telephone number ring extensions across multiple sites and you can transfer customers directly to an internal extension at the other site - for FREE.
As the Italian’s say “Caio”
Disaster recovery preparation is also a major benefit of multi-sited solutions.
Why? Because in a multi-site network with Call Servers distributed across the company's IP WAN, all Call Servers are constantly receiving updates from each other. This provides real resilience against local outages and network downtime.
Full remote survivability means that even if an IP link between sites fails it will still be business as usual as calls can still be made and received over the local ISDN network, with full system functionality - not just a sub-set of features - available to each employee. Once the IP WAN link is restored, only database changes are forwarded between Call Servers, minimising the traffic between sites.
