Time to look forward?

Traditionally, business intelligence has been used retrospectively, helping organisations to analyse past performance in order to plan for the future. This continues to be critical in avoiding the problems of the past but is very limited in helping companies to optimise decisions in the present.

“A powerful recent focus has been on getting information and analysis to front line staff, especially those who deal with customers in real time. Why? Because optimising these interactions has the potential to make a real impact to the bottom line.”

Richard Fayers – Senior Manager, Business Intelligence, Deloitte

For more information click here.

8 signs that technology's taken over your life!

1. You have never sat through an entire movie without having at least one device on your body beep or buzz.

2. You think of the gadgets in your office as "friends," but you forget to send your father a birthday card.

3. You back up your data every day.

4. You know more about the computer than about all of your friends.

5. You own a set of itty-bitty screw-drivers and you actually know where they are.

6. You have ended friendships because of irreconcilably different opinions about which is better, the Blackberry or the iPhone.

7. You pack the laptop computer first for any trip.

8. You are reading this from a screen.